Payment & delivery information




If the product you want is found, you can use this obligation by clicking on the button "Add to Cart" or "the basket" - symbol in the basket. The content of the basket, you can always click on the button "basket" noncommittal view. Products can be accessed at any time by clicking on the button "Delete" or "delete" icon again remove from the basket. If you buy products in the basket want, click the button "Checkout". You will be prompted to enter your personal data, and choice of payment method, the method of delivery and confirmation of the terms and conditions of the note asked. The ordering process can always cancel or by clicking on the button "Send order" to conclude. If you want, you can use the contents of your shopping cart to save a later date proceed with the purchase, please activate this, your cookie store

Payment methods

The invoice amount is paid in advance, either with: Western Union, moneybookers, PayPal Express and PayPal: credit card (MasterCard or Visa), giropay EC debit, debit, bank transfer or cash. Further details (such as payment date, number of monthly instalments) can be obtained from the respective choice of payment method in the basket.

 ------- ------


Shipping costs

The shipping of course depend on the amount of your incoming shipments, and the Dispatch and the location. Our prices include shipping supplies, but excluding shipping costs>> Shipping costs overview. We consider only the actual delivery of your assets deposited postage and attach the receipt of the shipment, so you always up to date about your postage balances informed. If your credit Porto exhausted, or less than € 5.00 amount, we will inform you immediately and would you ask your postage balances timely recharge or postal spot even pick (pick-up € 4.90).

>>Overview shipping costs

>>Overview of prices DHLparcels international

>>Prices for international letters Deutsche Post AG

On our site you have the opportunity to recharge Porto credit even if local users are:

Porto `credit 'in the basket and` delivery methods' can you determine how much you want to recharge, or when you want to come pick up. Of course, you can balance your desired Porto simply on the ground, pick up (pick-up € 4.90) cash pay.


Post Reception & forwarding process

Goods of any kind are will be forwarded, if is not in your country of origin, or through the European and local customs and postal authorities are prohibited. If prohibited goods to be delivered, a seizure by the authorities. Not to be adopted programmes whose transport or storage of dangerous goods national or international rules or their transportation with special obligations. Please note the transportation processing and transport conditions of the transit service providers.

By prior arrangement, and the deposit of the delivery fee as Porto assets, we take your cash on delivery shipments, including registered, certified and insured mail shipments. Personal items as may be expelled maildrop24 only with a power of attorney to receive mail. We received your packages up to a maximum size of 150 x 80 x 80 cm and up to a weight of 31.5 kg and a receiving volume at an average of 70 letters and 10 parcels, per month, and customer. If your volume is significantly (+15%) about please contact us.




Mail forwarding is maildrop24 internationally, we send your mail to all countries of the world!

We work exclusively with reliable partners such as Deutsche Post, GLS, DHL, GO, UPS, FedEx, DPD, Iloxx, TNT, and others DPD And rely on safe, fast and cost-effective delivery. Security is important to us and we want you to post your always on time and intact in reception can take.
Shipping interval:

Letter scan Post will directly upon receipt scanned and forwarded as PDF
daily forwarding Post will be every day  Mo .-Fr. redirected
weekly forwarding Post will be every  week Mo .-Fr. redirected
14-day forwarding Post will be every 2 weeks  Mo .-Fr. redirected
monthly forwarding Post will be every 30 days Mo. - Fr. redirected
By appointment

Please tell us your personal information and how you want to proceed.

 The expected delivery time, please refer to the respective shipping service providers.


Questions on postal traffic/dispatch traffic - Customs information

The Customs' Information and Knowledge Management (Customs' IKM ) answers all your questions concerning customs matters.

You can contact Customs' IKM as follows:

Zentrale Auskunft

Customs' IKM
Carusufer 3-5
01099 Dresden

phone: +49 (0)351/44834-530
fax: +49 (0)351/44834-590

Information by phone is available during the office hours

Monday to Friday
8.00 am to 5.00 pm.

You can also have a look at the Frequently Asked Questions Customs online (FAQs), where many questions are already answered.


Post secret § 39 postal secrecy

Only after your express consent to open your mail, either by scanning or in a place Bundle package and save porto by re-packaged, so you must provide a power of attorney to sign post, which authorized us to your senses. Personal items as shown, can also receive maildrop24. Discretion and the strictest secrecy, we assure you. All of our employees are contractually bound by the confidentiality statement and a police certificate of need, they are also about privacy, the Postal Act Section 202 violation of the secrecy of letters and correspondence Article 10 Basic Law.



Final Contract

Contract language is German or English. The presentation of the products in the online store is not legally binding offer, but a non-binding online catalogue dar. After entering your personal data and by clicking on the button "Send order" in the final step of the ordering process enter a binding order in the cart contained goods and services. The confirmation of receipt of the order follows immediately after sending the order. The purchase agreement is with our acknowledgement of the payment or the provision of the service agreement.


Treaty text storage

The treaty text will be saved. You can use the general contract terms at any time under "Terms & Conditions" and to save on your computer. Specific order data and the general contract terms will also be sent by e-mail and are available on the home page.


The prices are final and are inclusive of value added tax from the current 19%, and the shipping container. Further details are available on the product pages or in the GTC.



Consumers (Civil Code section 13) have a statutory right.


Right of Withdrawal .

The agreement, including agreement about services that are paid for, will automatically be renewed for the minimum appropriate amount of time (e.g. 3, 6, 12 months), unless the Customer cancels the agreement at least 30 calendar days before the end of the agreement (the date it expires).  The Customer will be informed of the appropriate length of the agreement once they have chosen, during their first order, and upon receipt of the agreement confirmation message.

Consequences of cancellation

The customer does with the revocation on the use of yet unused fee-based services and has no right to a refund of maildrop24 already paid salary. Can the customer service received in whole or in part, or only in a deteriorated condition, the customer must maildrop24 obliged to pay compensation for the value. Obligations to refund payments from the customer within 30 days after the cancellation.
Customers who at the time of cessation of services by maildrop24 a paid, nor  Porto assets, receive a pro-rata refund of the still unused postage funds. The reimbursement will be paid solely by reference to a German bank account.